How to buy

Category: Shopping Guide

 

1. Do You Ship Worldwide?

Yes we do! We have customers in nearly 50 countries around the world.

 

2. How can I place an order?

After you have finished shopping, click on My Shopping Cart on the top right corner to begin placing your order. Every item you have selected will automatically appear in your shopping list. If you do not want an item, simply check the box next to that item to remove it from the list and continue placing your order.

 

 

3. When Will My Order Ship?

Orders placed by 3pm GMT+8 on a business day will be shipped the same day. On rare occasions, we'll hold an order for 1-2 days if we're waiting on new inventory.

 

4. Can I change my order before checking out?

 

Yes, you may add more products or remove an item from your Shopping Cart before you check out. If you do not want an item, simply check the box next to that item to remove it from the list and continue placing your order.

 

5. Do you ship orders on weekends or international Holidays?

 

We DO NOT ship any orders during weekends or holidays. We do accept online orders 24 hrs a day

7 days a week. If orders are placed online during the weekends or during a holiday, they will be shipped until the next business day.

 

6. Can I place an order by phone?


We apologize for any inconvenience this may cause, but we can ONLY accept orders through the Internet for Security purposes. We have a High Security which protects our customer's payments. Through this process we make sure our customer's order is complete and they have proof of their payment.

 

7. What is the minimum to place an order?

 

There is NO minimum order to purchase items from our web site.

 

8. Do you charge sales tax on orders?

 

There is no sales tax on orders except those sent to addresses in California.

 

Are there any discounts offered if I purchase big quantities?

 

Yes. We do offer discount for larger orders, the larger the order the greater the discount percentage, please check our Discount Policy for more details.